Shipping & Return Policy
Shipping is free for all orders over $75 within continental U.S. $5 flat rate shipping will be added for all orders under $75. Please allow 2-3 business days for your items to ship from our warehouse. Once your item is shipped, you will receive a tracking number. Please note that Speck + Louise is not responsible for lost or stolen package, as once the packages leave our facility we have no way of knowing where they are. Please contact the delivery carrier directly with your tracking number.
Unwashed, unworn and unused merchandise may be returned if postmarked within 14 days from the date that you received it (according to your tracking number). To request a free return shipping label, email firstname.lastname@example.org with your order number and items you would like to return. Upon receipt, if the returned merchandise is deemed to be unwashed, unworn and unused, a refund will be issued within 5–10 business days.
Shoe Returns: Shoes must be returned with the original shoebox intact + unaltered, the shoebox cannot be used as a package. Any tape or labels placed on the shoebox will result in the package being refused + no refund will be issued.
Swim Returns: All swim returns must be in original condition. Tags must be attached and all liners must still be in place for it to be in returnable condition. All swimwear will be extensively inspected for any sign of prolonged wear. If found, the item will not be considered returnable and will be sent back to customer.
Because our inventory is constantly changing, we do not do exchanges. If you are wanting to exchanging an item, we recommend you purchase the replacement item right away from our site to guarantee availability. It will be shipped immediately, and the item you are returning will be processed as a return.